Great communication is an art. To become an expert, you first need to build a foundation of communication basics that will help you develop as a communicator.
Every time you speak, you want to be able to communicate with confidence so your audience remembers you and takes the action you want them to take. By understanding the fundamentals of communication, you can accomplish those goals.
The modules will equip you with a broad range of skills in General Communication, Business Writing, Public Speaking, and Body Language.
Course Summary
Features
Premium video tutorials
Personalized Learning
Learn at your own pace
Tests and Quizzes
Award winning instructors
Get Certified
Mobile - Learn on the go
Regularly updated content
Accreditations & Approvals
All courses under each learning path are accredited and approved by one or more of the following bodies as is applicable.
Target Audience
- Graduates exploring placement in the entry-level customer service positions
- Professionals in any job role
- Experienced individuals exploring Customer Service roles to join the workforce.
Instructors
All courses are taught by internationally reputed trainers with relevant accreditations and industry experience.
How Do I Access The Program
- Buy the course online
- Save your payment transaction receipt for any future reference
- Our team will share the credentials to enable you access your course online within 2 business days of payment transfer
General Communication Skills
- Introduction
- Communication Fundamentals
- How to Introduce Yourself and Make a Great First Impression
- Improve Your Voice
- Eliminate Verbal Tics
- Improve Your Presentations and Speeches
Study Time – 9 Hrs | Video Duration – 2Hrs 40 Min | Lessons – 40
- Course Introduction
- Personal Business Writing
- Business Correspondence Basics
- Internal Communications
- Customer-Facing
- Communications
- Website Essentials
Study Time – 11:30 Hrs | Video Duration – 1Hrs 45 Min | Lessons – 23
- Creating Your Presentation
- PowerPoint Presentations
- Public Speaking Mechanics
- How to Tell Stories
- Conclusion
Study Time – 9:00 Hrs | Video Duration – 2Hrs 36 Min | Lessons – 23
- Introduction to Body Language for Business
- Start to Improve Your Body Language
- Appearances Matter
- Getting in Front of People
- The Toughest Situations: Presentations and Media Interviews
- Ensuring Your Future Success
Study Time – 3:35 Hrs | Video Duration – 1Hrs 40 Min | Lessons – 20
Bulk Orders
Incase you are looking for bulk user licenses, or customized Learning Paths for various Job Roles, reach out to us with your detailed requirements.
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