ILET has been closely working with leading organizations designing customised eLearning content and Assessments for employee enablement and development. These engagements have enabled us to take a closer look at the existing challenges in employee development across sectors and work on various solutions.
Key Challenges in Industries
Industries face several challenges when it comes to training employees. Some of these challenges include:
1. Keeping up with technology advancements
Industries in general, are constantly evolving with new technologies, design and features which require employees to constantly update their skills and knowledge. Sales and Customer service teams constantly need to keep pace with the developments in the industry to build trust with the prospects and customers.
2. Meeting regulatory requirements
Industries must comply with a range of safety and environmental regulations, which requires employees to be trained on specific procedures and protocols.
3. Ensuring consistency in training
Large organizations often have a diverse and geographically distributed workforce, which can make it difficult to ensure that all employees receive the same level of training and have the same level of knowledge on various SOPs, Processes and a suite of Software Applications for logistics, CRMs, Inventory, etc.
4. Managing the costs of training
Training employees can be expensive, and companies must balance the costs of training with the need to remain competitive. For example, an automotive company may need to invest in expensive equipment or software to provide training on new technologies, such as virtual reality simulations for training. Moreover, attrition also augments the need for upskilling new incumbents rapidly to become productive.
5. Adapting to remote work
With the pandemic, organizations have had to adapt to remote work, which has made it more difficult to provide training and support to employees in traditional ways. Digital Transformation in the Learning and Development space has become more relevant than ever before.
Overall, these challenges highlight the importance of a well-structured, flexible, and adaptable training plan for companies to overcome these hurdles and remain competitive in the industry.
Adoption of eLearning
eLearning can be a valuable tool for organizations when it comes to training and retraining their workforce. Some of the ways that eLearning can help include:
1. Flexibility
eLearning platforms allow employees to access training materials and complete coursework at their own pace and on their own schedule. This can be particularly beneficial for employees who have a busy work schedule or who are working remotely.
2. Cost-effectiveness
eLearning can be a cost-effective way to provide training, as it eliminates the need for employees to travel to a physical location for training. This can help to reduce the costs associated with training and retraining employees.
3. Scalability
eLearning platforms can be easily scaled to accommodate a large and diverse workforce. This can help to ensure that all employees receive the same level of training, regardless of their location or department.
4. Personalization
eLearning platforms can be customized to meet the specific needs of individual employees or groups of employees. This can help to ensure that employees receive training that is tailored to their specific job duties and responsibilities.
5. Accessibility
eLearning platforms can be accessed from any device with internet connection, this can increase accessibility to the training materials and make it easier for employees to access the training they need.
6. Tracking and reporting
eLearning platforms often include tracking and reporting features, which allow managers to monitor employee progress, provide feedback and ensure that all employees have completed the required training.
7. Continuous learning
Organizations can use eLearning as a way to enable employees to continuously learn about new technologies, regulations and procedures, keeping them up-to-date with the latest developments in the industry.
In summary, eLearning can be a valuable tool for organizations in training and retraining their workforce, by providing flexibility, cost-effectiveness, scalability, personalization, accessibility, tracking and reporting, and enabling continuous learning.
Structured Assessments and Knowledge Checks
Appropriately structured Assessments aligned to measuring knowledge and skills can be a valuable tool for organization in a variety of ways, including:
1. Measuring employee proficiency
Online assessments can be used to measure employee proficiency in specific skills or knowledge areas, such as service procedures or safety protocols. This can help managers identify areas where additional training may be needed.
2. Identifying employee strengths and weaknesses
Assessments can provide insight into the strengths and weaknesses of individual employees, allowing managers to assign tasks and projects that play to employees’ strengths and provide additional training in areas where they are weak.
3. Providing feedback
Assessments can provide immediate feedback to employees, allowing them to see where they need to improve, giving them the opportunity to review the material and retake the assessment if needed.
4. Tracking employee progress
Online assessments can be used to track employee progress over time, allowing managers to see how well employees are retaining the information from their training and identify areas where additional support may be needed.
5. Certification and compliance
Online assessments can be used to certify that employees have met the necessary standards for compliance with safety regulations and industry standards.
6. Cost-effective
Online assessments can be a cost-effective way to evaluate employee proficiency, as it eliminates the need for proctoring and reduces the costs associated with printing and distributing paper assessments.
7. Evaluate Skills Effectively
Online assessments enable organizations to develop assessments to evaluate skills using a diverse range of question types which can simulate tasks often encountered in the workplace. It enables organizations to look beyond standard multiple choice and fill-in-the-blank questions to something closer to the job description.
8. Remote assessment
Online assessments with remote proctoring can make it easier for employees to complete the assessments, regardless of their location.
In summary, a robust online assessment platform can provide orgnizations with valuable insights into employee proficiency, strengths, and weaknesses, provide immediate feedback, track employee progress, assist in certification and compliance and will be cost-effective.
Our team works with leading multinational organizations and enables them in deploying strategies for measuring and enhancing learning outcomes effectively. To know more….
